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North Los Angeles County Regional Center (NLACRC) is a private, non-profit social service agency that provides services and supports to individuals with developmental disabilities. Our focus is on understanding and meeting our client’s needs, while helping them make independent choices. Join us in creating a positive difference in the lives of persons with developmental disabilities.

RECRUITMENT PROCESS
Applicants interested in applying for a job position (listed below) with NLACRC must submit a completed online application and resume. The most qualified applicants will be invited to participate in the next phase of the recruitment process. This phase typically will have two components: (1) job-specific, skills-based examinations that may include, but are not limited to, a written subject-matter examination, a computer-skills examination, and an oral and written bilingual examination (if required) and (2) an initial screening/informational interview with a Human Resources representative. Successful completion of this phase of the recruitment process will result in placing applicants on the eligibility list for the vacancy to which they applied. Applicants on the eligibility list for the vacancy to which they applied will then be contacted to participate in a final panel interview that will include the hiring manager for the vacancy.

 
If you have any questions, please contact the NLACRC Human Resources department at (818) 778-1900.


The information below is subject to change. If you have any questions, please contact the NLACRC human resources department.

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CURRENT LISTINGS: 

Resource Developer (Job#44)
1, Community Service, Sand Fernando Valley, English Only, Replace

SCOPE: Locates, develops, monitors, and evaluates services in conjunction with the Agency Resource Development Plan.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Field phone inquiries from individuals/agencies seeking to be vendored. Generates, coordinates and screens, Request for Proposals for targeted Resource Development. Works with vendors on creating the development of resources that meets the needs of our consumers. Consults with Consumer Services staff, assists in resolution of complex service planning issues and resource identification for consumers.

2. Investigates, documents, reviews, analyzes and tracks vendor applications and ensures compliance with vendorization requirements and time lines as outlined in Title 17. Receive and screen written requests, licenses, and certifications; verify qualifications of vendor applicants. Meet with prospective vendor applicants to discuss their qualifications and proposed program. Provide technical assistance regarding steps toward program development and vendorization. Make visits to review prospective facility sites in the San Fernando Valley, Santa Clarita Valley and Antelope Valley areas, and provide feedback to vendor applicants re: suitability of facility/site for proposed programs. Receive and review program designs. Request revisions if necessary and work with vendor to create a final program design which meets Title 17 requirements. Recommend approval or denial of vendor application and program design.

3. Review and organize vendor file documents to ensure completeness. Enter new vendor information into electronic database systems.

4. Write new program resource announcements and distribute to NLACRC staff. Write letters to vendors regarding vendor status and service delivery issues.

5. Provide quality assurance support to service providers in this program, including program monitoring, problem identification and exploration, complaint investigation, and group and individual training. Conducts and provides technical assistance to providers for program issues and reviews program policy and procedures for risk mitigation. Assists QA staff and case management in performing investigations. Write detailed reports of evaluation findings, advises service providers on implementing corrective actions, follow-up on implementation.

6. Conducts rate review and analysis on vendor cost statements. Assist team in review of audit materials. Provide input regarding new program development and new program costs, rate changes for the Sufficiency of Allocation Report (SOAR).

7. Provide input and recommendations to service development agreements and other contracts as needed. Facilitate approval processes between all parties for service development agreements.

8. Attend interagency meetings and represent NLACRC. Facilitate trainings, workshops and fairs in partnership with outside agencies, school districts, and vendors. Coordinate, conduct and/or participate in in-service trainings and/or orientation trainings for internal and external customers (staff and vendors).

9. Maintain knowledge of current regulations affecting vendorization requirements, rate setting practices (Title 17, Title 22, Lanterman Act). Investigate and cite statute and regulation as needed.

10. Completes all other assigned duties as needed.

EMPLOYMENT GUIDELINES:

Knowledge: Developmental disabilities, service provision techniques, resource development, current values and best practices in service delivery especially in regards to residential resources, current regulatory information.

Skills: Decision making, collaborative problem resolution, comprehending and communicating complex information, professional written and verbal communications, ability to work effectively with people from a variety of cultures. Basic skills and experience in word processing, drafting professional correspondence, accounting, review and analysis of written documents. Ability to facilitate trainings and conduct professional presentations. Proficiency in numerous standard MS Office Suite software programs and ability to learn new software applications for contracts and database tracking as needed.

Education & Experience: A Bachelor’s degree in a related field and four (4) years of related experience. A Master’s degree in a related subject may be substituted for two years of general related experience. Reliable transportation, valid CDL and acceptable driving record (or acceptable substitute) required.

This position is non-exempt. Salary range: $3,621 - $4,297 per month.
Click here to apply for Resource Developer

Resource Developer - CPP (Job#431)
1, Community Service, Sand Fernando Valley, English Only, Replace

SCOPE: Solicits, locates, develops, monitors, and evaluates programs developed as part of the agency’s Community Placement Plan. Participates and consults with the CPP committee regarding service planning issues.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Participates as member of NLACRC’s CPP committee. Works within the agency to support the identification and implementation of services to meet the needs of consumers moving out of the State Developmental Center (SDC) or at risk for SDC placement. Works with case management to anticipate staffing and consultant service needs of individual consumers when possible.

2. Develops and issues Request for Proposals (RFP) to develop services identified in the agency’s CPP plan. Develops timeline for completion of RFP process. Leads the development of the scoring methodology and interview questions for selected proposals. Participates in screening and selection of projects for development.

3. Works with providers selected via the RFP process to develop program design and budgets for start-up costs and on-going costs. Develops and tracks CPP contracts and performance milestones. Reviews claims submitted by CPP providers for reimbursement in accordance with the project’s start-up funding amounts, and performance milestones. Follows up with CPP provider if claims are incomplete and recommends approval of claims.

4. Works with CPP providers to ensure the completion of the vendorization process for the service to be delivered (e.g. Specialized Residential Facility, day program, Supported Living).

5. May assist the Community Services Specialist (QA) with the monitoring and quality assurance activities to vendored programs that are developed through the CPP RFP process to serve individuals placed into the community from the SDCs, or individuals who are at risk of placement into an SDC. Reports to CPP committee regarding findings and observations of service implementation.

6. Supports service providers in continually improving services through consultation on best practices, program monitoring, problem identification and exploration, complaint investigation, and providing group and individual training to providers who may serve individuals from an SDC or who are at risk of entering an SDC. Collects service satisfaction information from consumers and families and agency staff. Writes detailed reports of evaluation findings, advises service providers on implementing corrective actions, follows-up on implementation.

7. Co-facilitates, in conjunction with the Residential Resource Developer, in training of potential and current providers on best practices in service delivery via the Residential Services Orientation course and various in-service trainings.

8. Monitors, consults, advocates, and provides guidance on the acquisition and renovation of suitable properties for development by providers and/or non-profit housing partners. Visit potential properties during various development phases and provide insight to the needs of consumers to housing partner.

9. Participates in meetings with Department of Developmental Services, Community Care Licensing and Department of Health Services licensing, Southern California Integrated and Healthy Living Project, other regional centers, community agencies, and regulatory agencies, as necessary. Completes reports and updates databases related to CPP projects as necessary for internal and external reporting.

10. Coordinates actions with CPP Specialists and cross departmentally.

11. May visit SDCs as needed.

12. Performs all other assigned duties as needed.

EMPLOYMENT GUIDELINES:

Knowledge: Developmental disabilities, Title 17 regulations pertaining to quality assurance and vendorization, Title 22 licensing requirements for residential and day programs, service provision techniques, and best practices. Familiarity with the management and physical plant needs of residential homes and day programs and with accessibility and universal design standards is preferred.

Skills: Decision making, collaborative problem resolution, comprehending and communicating complex information, excellent written and verbal communications, ability to work effectively with people from a variety of cultures. Ability to develop and facilitate trainings. Ability to conduct professional presentations. Ability to understand complex organizational systems and interdependencies with community resources. Exceptional ability to create rapport and manage collaborative relationships with numerous projects partners. Proficiency in numerous standard MS Office Suite software programs and ability to learn new software applications for contracts and database tracking as needed.

Education & Experience: A Bachelor’s degree in a related field and four (4) years of related experience, two (2) of which in a role as, or similar to, a Resource Developer or Quality Assurance/Community Services/Provider Relations Specialist with a regional center or similar organization. Experience facilitating trainings and professional presentations. A Master’s degree in a related subject may be substituted for two years of general related experience. Reliable transportation, valid CDL and acceptable driving record (or acceptable substitute) required.

This position is non-exempt. Salary range: $3,621 - $4,297 per month.
Click here to apply for Resource Developer - CPP

Administrative Assistant(Job#385)
1, Contracts Administration I, Sand Fernando Valley, Bilingual English/Spanish Required, Replace

Performs complex administrative, secretarial and clerical work for Director-level staff.
Works under supervision of Director-level staff.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Organizes and manages work flow for assigned Director. Reviews incoming mail, calls and requests, directs as appropriate. Schedule and facilitates meetings and appointments and manage multiple calendars.

2. Independently composes and formats correspondence. Prepares technical documents, such as spreadsheets, exhibit binders and databases, creating complex reports.

3. Tracks division projects, performs specialized administrative projects, ensures that department deadline and commitments are met.

4. Communicate with consumers, authorized representatives and attorneys on a daily basis.

5. Provides back-up support for Executive Secretary and other staff.

EMPLOYMENT GUIDELINES:

Knowledge: Advanced computer skills in word processing, and database management; English grammar, syntax and spelling.

Skills: Accurate rapid typing; excellent phone etiquette, detailed oriented, critical thinking skills, Customer service; Communicating complex policies and procedures; Researching, compiling and preparing reports; Work tracking; Working independently and cooperatively with a variety of in-house and community sources and representatives; ability to manage time effectively in fast paced environment, Working effectively with diverse groups of people. Experience in legal setting is preferred but not required. Bilingual English/Spanish required.

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be:
High school graduation and four years of related experience.

This position is non-exempt.

Click here to apply for Administrative Assistant

Federal Revenue Specialist (Job #370)
1, Consumer Services – Medicaid, English Only, San Fernando Valley, Replace

Ensures implementation of Federal Revenue programs.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Reviews and audits consumer files and works with case management staff to ensure certification and re-certification of all HCBSW consumers. Reviews case files and referrals for other Federal Programs, including institutional deeming, EPSDT, nursing facility waivers, and OBRA PASSAR.

2. Provides staff training and technical assistance to service providers on Federal revenue program compliance.

3. Participates in Department of Developmental Disabilities, Department of Health Services, and Centers for Medicaid Services audits. Ensures resolution, follow up, and corrective action for audit findings.

4. Assists case management unit supervisors in coordination of Targeted Case Management documentation and error resolution.

EMPLOYMENT GUIDELINES:

Knowledge: Developmental disabilities; Regional Center case management procedures; Medicaid Waiver, other Federal program regulations; interpretation of medical data in charts.

Skills: Project management; Communication of complex material.

Education & Experience: Must be able to qualify as a QMRP (Qualified Mental Retardation Professional) in addition to meeting regional center requirements. Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: A Bachelor's degree in a related field and four years of related experience. A Master's degree in a related subject may be substituted for two years of experience.
At least one year of experience must be in direct services to individuals with developmental disabilities.

A valid C D L and transportation, or acceptable substitute, is required for this position.

This is a non-exempt position. Salary range $3,621 – $4,297 a month.

Click here to apply for Federal Revenue Specialist

Fiscal Monitor (Job #270)
1, Accounting III, English Only, San Fernando Valley, Replace

Audits and monitors agency and vendor records, performs complex accounting tasks.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Conducts audits of vendors in accordance with governmental legislation. Prepares written reports of audit findings and makes recommendations for correction. Communicates findings to appropriate staff and outside agencies.

2. Completes assessments for various regional center programs, including Family Cost Participation Program and Annual Family Program Fee, in accordance with governmental legislations and prepares written communication of assessments to consumer families. Conducts internal staff trainings on policies and procedures of regional center programs. Provides resource information to staff, service providers, consumers and families.

3. Audits vendors’ cost statements for accuracy and compliance. Researches and resolves discrepancies and complaints. Provides resource information and trainings to vendors and staff in regional center policy and procedures and monitors performance.

4. Performs internal audits to verify internal controls, including physical inventories and purchase order procedures.

5. Reviews and processes vendor rate increase requests.

6. Performs other duties as assigned.

EMPLOYMENT GUIDELINES:
Knowledge: Accounting, auditing, finance. Computer spreadsheet (Microsoft Excel) and database programs.

Skills: External auditing, training, research and forecasting, data analysis, report preparation and presentation, strong verbal and written communications, computer operation. Good follow through, attention to detail and excellent customer service skills. Must work effectively with people from a variety of cultures.

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: a Bachelor’s degree in accounting or a related field and one year of auditing experience. Local travel required. Reliable transportation and valid CDL (or substitute) required.

This is a non-exempt position. Salary range $3,272 - $4,076 a month
Click here to apply for Fiscal Monitor

 

File Clerk
(Job #308) 1, Consumer Services, English Only, Antelope Valley, Replace
(Job #362) 1, Office Services, English Only, San Fernando Valley, Replace 
(Job #514) 1, Accounting, English Only, San Fernando Valley, New

Classifies and files documents, provides clerical support.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Classifies and files documents in consumer, other files. May research (look up) files on computer.

2. Maintains files through purging documents, separating into volumes, ensuring general neatness and usability. Delivers files between departments.

3. Makes copies and packets, distributes documents, prepares materials for mailing.


EMPLOYMENT GUIDELINES:

Knowledge: Maintenance of complex files.

Skills: Accurate record keeping, organization, following written and verbal instructions. Must work successfully with people from a variety of cultures. Ability to lift and carry files, stand for long periods of time, reach & stretch repeatedly. File Clerk staff assigned to more than one office must have reliable transportation or acceptable substitute (and a valid CDL).

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: graduation from high school and six months of related experience.

This is a non-exempt position. Salary range: $1,600 - 1,898 per month.

Click here to apply for File Clerk

Community Placement Plan (CPP) Specialist (Job #392)
1, Adult III MFP, English Only, San Fernando Valley, Replace

Ensure successful community placement for developmental center (DC) residents

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Coordinate and conduct assessments for assigned DC consumers. Coordinate all aspects of community placement, transition medical and social security benefits with outside agencies identify and secure approval for all service requests, provide status updates to DC case manager for purposes of court reporting.

2. Provide case management duties, including initiating and responding to consumers and families about appropriate community based resources. Facilitate communication with outside agencies to provide information and work collaboratively with developmental center staff and those consumers identified for community placement, including their families. Identify appropriate resources while coordinating specific transition services to ensure successful placement.

3. Identify resource needs for assigned consumers, locate or assist in the development of service providers through collaboration with the Community Service department. Participate in RFP process along with the CPP team. Educate potential and current providers on best practices in service delivery as it pertains to the developmental center environment.

4. Maintain case documents, funding and billing records, IPP’s, POS, CDER’s, quarterly reports. Track activities and produce reports for presentation at the bi-monthly CPP meeting and other meetings as requested.

EMPLOYMENT GUIDELINES:

Knowledge: Developmental disabilities, developmental centers service provision techniques, Titles 17 and 22, current values and best practices, current regulatory information.

Skills: Decision making, collaborative problem resolution, comprehending and communicating complex information, written and verbal communications, ability to work effectively with people from a variety of cultures and perspectives. Ability to work independently and yet collaboratively within a larger group.

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: A Bachelor’s degree in a related field and four years of related experience. A Master’s degree in a related subject may be substituted for two years of experience. Reliable transportation, valid CDL and acceptable driving record (or acceptable substitute) required. Regular in-state travel may necessitate overnight stays.

This position is non-exempt. Salary range: $3,621 - $4,297 a month.

Click here to apply for Community Placement Plan Specialist

Receptionist (Job #127)
1, Office Services, Bilingual English/Spanish, San Fernando Valley, Replace

Performs reception and clerical support work.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Staffs reception area. Receives and routes calls, takes messages, greets and directs visitors.

2. Types / inputs documents an records. Performs a variety of clerical and support tasks.

3. Serves as back-up to Office Assistant in mail and supply processing.

EMPLOYMENT GUIDELINES:

Knowledge: Business and telephone etiquette, use of word-processing software.

Skills: Clear and accurate communication; Customer service on telephone and/or in person; Attention to detail; Ability to lift US mail sacks and supply boxes; Working effectively with diverse groups of people.

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: Graduation from high school and two years of related experience.

A California Drivers License and transportation, or acceptable substitute, may be required for this position.

This is a non-exempt position. Salary range: $1,929 - $2,288 a month. 
Click here to apply for Receptionist

Service Coordinator 
SAN FERNANDO VALLEY 
1     Adult I              English Only                                     Replace (Job #169)
1     Adult III CPP     English Only                                     Replace (Job #183) 
1     Adult V             Bilingual English/Spanish Required      Replace (Job #462)
1     Adult VI           Bilingual English/Tagalog Required      New (Job#210)
1     Transition I       English Only                                     Replace (Job #296)

Click here to apply for Service Coordinator - Van Nuys

SANTA CLARITA VALLEY
N/A

Click here to apply for Service Coordinator - Santa Clarita

ANTELOPE VALLEY
1     Adult II         Bilingual English/Spanish Required                  Replace (Job#256)
1     Transition      English Only                                                 Replace (Job#83)
1     Transition      English Only                                                 Replace (Job #85)
1     School Age    Bilingual English/Spanish Required                  Replace (Job #505)
1     Early Start     English Only                                                 Replace (Job #490)

Click here to apply for Service Coordinator - Lancaster

Initiate and receive contacts with consumers and families. Work independently to provide information and/or training on service issues, develop service plans in collaboration with consumers and families, manage the funding approval process, follow through (or direct others in follow through) on service plan implementation and evaluation. Document work, maintain case records. May lead or staff support groups, represent the agency in dealings with other agencies or service providers. Requires excellent listening, communication, good writing skills, good customer service, and the ability to work effectively with a variety of people. Early childhood development of infant or toddler, identify and navigate generic services, and monitor the developmental progress of the infant or toddler experience is required. Most positions require regular local travel. A valid CDL and use of vehicle or acceptable substitute required. BA in a related subject plus two years of post-related experience or MA in a related subject required. (One year of post related experience after BA will be considered and if selected will have starting salary of $3,272 per month or Step A.) Regular Salary: $3,436 - $4,076 per month, plus $150 bilingual payment, if applicable. 

 

 

North Los Angeles County Regional Center is an Equal Opportunity Employer. Women and minorities are encouraged to apply.
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Last updated: 7/22/2016 12:42:20 PM