North Los Angeles County Regional Center (NLACRC) is a private, non-profit social service agency that provides services and supports to individuals with developmental disabilities. Our focus is on understanding and meeting our client’s needs, while helping them make independent choices. Join us in creating a positive difference in the lives of persons with developmental disabilities.
ONLINE APPLICATION PROCESS
Thank you for your interest in employment with NLACRC. Welcome to NLACRC's employment page. You must complete an online application for any position(s) open or you can submit your application to HR@nlacrc.org. Your application will be retained for consideration for open positions. A Human Resources Representative will contact you if we are able to offer you an interview. If you have questions or encounter any difficulties completing your online application, please contact Human Resources at (818) 778-1900 for assistance.
The information below is subject to change. If you have any questions, please contact the NLACRC human resources department.
Contract and Compliance Supervisor (Job #22)
1, Community Services I, Van Nuys, English Only
Responsible for ensuring delivery of quality information and services in assigned unit. Administers agency contracts, monitors compliance with regulations, HIPPA complaints and manages Whistleblower complaints. Receives supervision from the Consumer Services Director, provides general supervision to Service Coordinators, Service Coordinator Associates, Secretaries and other assigned staff. Assigns, reviews and approves work of unit staff members. Advises staff on resolution of complex service issues. Represents the unit and/or company in dealings with service providers, other community and governmental agencies, community groups. Hires, trains, directs and evaluates unit staff. Provides intra- and inter-departmental leadership in service planning and provision, participates in company management team, may serve as staff support for Board of Trustees’ committees and may be assigned to serve as senior staff in supervisor’s absence. Provides recommendations to the CSD or M4 of new or revised contract language for the Center’s contracts with service providers, individuals, and entities. Upon direction from the CFO, may interface with outside legal counsel on the development of contractual language for the Center’s contracts with service providers, individuals, and entities. Under the general direction of the CSD, administers various contracts for the agency. Identifies current contractual language needing updates to remain current with regulations and statutes. Executes outcomes from contract negotiations into contractual language. Provides recommendations to the CSD and M4 management team on pending contract negotiations. Develops and maintains a tracking system for contract versions. Ensures that all departments are utilizing the most current version of contracts. HIPAA Compliance: Monitors contractual, regulatory and statutory requirements under the HIPAA laws, NLACRC’s contract with Department of Developmental Services’ (“DDS”), Welfare & Institutions Code, or California Code of Regulations, Title17, and applies the requirements to contracts in accordance with the Center’s mission, vision and values. Manages all aspects of privacy breaches in accordance with HIPAA laws and works with outside counsel as required. Reports HIPAA breaches to the Department of Developmental Services (DDS) within the required time frames established by the Center’s contract with DDS. Tracks, investigates, and recommends / implements solutions to all privacy breaches. Under the direction of the CSD and in coordination with the CFO and HIPAA Compliance Officer, creates HIPAA privacy and security processes and procedures for recommendation to the M-4 management team. Establishes and administers a process for receiving, documenting, tracking, investigating, and taking action on all privacy breaches. Whistleblower Complaint Administration: Under the general direction of the CSD, and in coordination with the Human Resources Director, manages the receipt, investigation, tracking and solution process for Whistleblower complaints involving service providers in accordance with the Center’s policies and procedures, DDS’s policies and procedures, regulations, and statutes. Establishes and administers a process for receiving, documenting, tracking, investigating, and taking action on all whistleblower complaints involving service providers. Gathers facts and interviews witnesses related to investigations of whistleblower complaints involving service providers. Once the investigation is complete, under direction of the CSD, makes recommended solutions for consideration of the M-4 management team. Vendorization Compliance, Investigation and Administration: Monitors contractual, regulatory and statutory requirements under NLACRC’s contract with Department of Developmental Services’ (“DDS”), Welfare & Institutions Code, and California Code of Regulations, Title17, to ensure service provider compliance with vendorization. Under the general direction of the CSD, and in coordination with the Community Services Supervisors, manages the receipt, investigation, tracking and solution process for complaints involving service providers that may be out of compliance with their vendorization in accordance with the Center’s policies and procedures, DDS’s policies and procedures, regulations, and statutes. Establishes and administers a process for receiving, documenting, tracking, investigating, and taking action on all complaints involving service provider vendorization compliance. Gathers facts and interviews witnesses related to investigations of vendorization compliance involving service providers. Once the investigation is complete, under direction of the CSD, makes recommended solutions for consideration of the M-4 management team. General Duties: Participates on Risk Assessment Committee. Conducts investigations. Develops, maintains and delivers reports as directed by the CSD. Keeps current with changes in regulations, statute, or contract language affecting the Center’s operations and implements and communicates revised policies and procedures accordingly. Prepares periodic board reports on service provider HIPAA privacy breaches and Whistleblower complaints. Prepares Board Contract Resolutions, as required, and tracks all contracts presented to the Board of Trustees for approval. Drafts communications to internal and external audiences related to contracts, HIPAA breaches, Whistleblower complaints, and service provider vendorization compliance. Knowledge: Developmental disabilities; Regional center (or related company) practices; Computer usage; Management and supervisory principles and practices. Expert knowledge of compliance procedures, knowledge of HIPAA regulations required. Experience administering and maintaining contracts; Management and responding to complaints and investigations. Skills: Experience with Contracts Database Preferred (SharePoint). Decision making; Analysis of complex material; Oral and written presentation; Clear communication of complex material; Staff development and leadership; Working effectively with diverse groups of people; Excellent critical thinking skills; Intermediate proficiency with the Microsoft Office Suite of products, particularly Excel, Word, and Outlook; Excellent follow through, attention to detail and good customer service skills; Familiarity with the use of legalese; The ability to remain objective while conducting investigations. Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: Master’s degree required in relevant field. 5-7 years of increasing responsibility in a legal, regulatory or broad-based corporate compliance field. 2-3 years of management experienced required. Certified Professional Contract Manager (CPCM) certification preferred. 3-5 years’ experience in creating and developing Contract and Compliance system. Local travel required. Reliable transportation and valid CDL (or substitute) required. Click here to apply for Contract and Compliance Supervisor
Consumer Services Supervisor
1, Adult II, Van Nuys, English Only (Job #165)
1, Adult VI, Van Nuys, English Only (Job #365)
1, School Age III, Van Nuys, English Only (Job #134)
Responsible for ensuring delivery of quality information and services in assigned unit. Assigns, reviews and approves work of unit staff members. Advises staff on resolution of complex service issues. Represents the unit and/or company in dealings with service providers, other community and governmental agencies, community groups. Hires, trains, directs and evaluates unit staff. Provides intra- and inter-departmental leadership in service planning and provision, participates in company management team, may serve as staff support for Board of Trustees’ committees and may be assigned to serve as senior staff in supervisor’s absence. Knowledge of Developmental disabilities; Regional center (or related company) practices; Computer usage; Management and supervisory principles and practices. Skills include decision making; Analysis of complex material; Oral and written presentation; Clear communication of complex material; Staff development and leadership; Working effectively with diverse groups of people. Receives supervision from the Consumer Services Director, provides general supervision to Service Coordinators, Service Coordinator Associates, Secretaries and other assigned staff. Requires a Master’s in a related field plus three years of related professional experience is required. A valid CDL and transportation, or acceptable substitute, required for this position. Click here to apply for Consumer Services Supervisor
Federal Revenues Specialist (Job #475)
1, Consumer Services – Federal Revenues, Van Nuys, English Only
Ensures implementation of Federal Revenue programs. Receives general supervision from the Federal Revenues Supervisor. Reviews and audits consumer files and works with case management staff to ensure certification and re-certification of all HCBSW consumers. Reviews case files and referrals for other Federal Programs, including institutional deeming, EPSDT, nursing facility waivers, and OBRA PASSAR. Provides staff training and technical assistance to service providers on Federal revenue program compliance. Participates in Department of Developmental Disabilities, Department of Health Services, and Centers for Medicaid Services audits. Ensures resolution, follow up, and corrective action for audit findings. Assists case management unit supervisors in coordination of Targeted Case Management documentation and error resolution. Knowledge of Developmental disabilities; Regional Center case management procedures; Medicaid Waiver, other Federal program regulations; interpretation of medical data in charts. Skills include project management; Communication of complex material. Must be able to qualify as a QMRP (Qualified Mental Retardation Professional) in addition to meeting regional center requirements. Requires a Bachelor's degree in a related field and four years of related experience. A Master's degree in a related subject may be substituted for two years of experience. At least one year of experience must be in direct services to individuals with developmental disabilities. A valid C D L and transportation, or acceptable substitute, is required for this position. Salary: $3,621 - $4,625 per month. Click here to apply for Federal Revenues Specialist
Contract Administrator (Job #298)
1, Contract Administration, Van Nuys, English Only
This position is exempt. Plans, organizes, conducts and supervises the Administrative Hearing process. Directs management of the Risk Assessment and Educational Advocacy programs. Receives direction from the Executive Director. Provides general supervision to the Risk Assessment Supervisor, Contract Officer, and support staff.
1. Supervises and responds to Fair Hearing and Due Process Hearing requests, including research informal decisions, representation in mediation, preparing hearing materials, communicating with outside legal counsel, and representing NLACRC at hearings. May recommend service policy or procedure modifications, trains appropriate staff on approved changes.
2. Proposes policy on Administrative Hearing process, develops and disseminates procedures for implementation of approved policies.
3. Ensures delivery of an effective Risk Assessment program, in compliance with contract and regulatory provisions. Oversees the functions of the Center’s Risk Management, Assessment and Planning Committee. Ensures provision of Educational Advocacy services.
4. Responds to consumer rights complaints (W&I Code, Section 4731), Early Start Complaints and Citizens Complaints, as assigned by the Executive Director.
5. Responds to fiscal audit, vendor and facility appeals, and legal actions involving the regional center, as assigned by the Executive Director.
6. Provides New Staff Orientation regarding the fair hearing procedure, 4731 complaint process, educational advocacy, and the Lanterman Act. Provides staff/unit-specific training regarding application of the Lanterman Act and/or governing regulations to case management issues.
7. Analyzes hearing/appeal results, prepares and presents statistical and analytical reports on activities. May represent the agency or serve as liaison to governmental and community agencies, boards and committees, outside groups.
8. Participates in leadership groups, as assigned. May serve as or represent other management level staff, when assigned. California developmental services system, Regional Center internal operations (particularly in the area of eligibility and service delivery), administrative principles and practices, management and supervisory principles and practices. Computer usage. Research, critical analysis, conflict mediation and resolution. Decision making in the administration of program and/or service standards. Interpretation and application of complex governmental directives, including California statute and regulation. Strong oral and written communications. Employee training. Education & Experience: A Master’s degree in Social Work or a related field and a minimum of 5 years of increasingly responsible professional experience (after graduation) in a related setting (experience in administrative hearings preferred) OR A Juris Doctorate from an accredited law school and a minimum of 2 years of increasingly responsible professional experience (after graduation) in a closely related human services setting. Click here to apply for Contract Administrator
Autism Clinical Specialist (Job #442)
1, Clinical, Van Nuys, English Only
Coordinate with families and professionals seeking information, guidance, and resources for individuals with autism and assist in enhancing existing autism resources. Provide educational training and outreach for parents, schools, professionals, and vendor agencies regarding evidence based effective services, best practice diagnostic services, and best practice service delivery strategies. Provide information and education to families recently diagnosed with autism. Track individuals receiving autism services from the regional center to assure effective service delivery and to collect appropriate data to quantify the effectiveness of the treatment modality. Provide technical assistance to qualified providers and programs that serve consumers and families with autism. Train regional center service coordinators in the most recent scientific advancements in the field of autism. Participate in multidisciplinary case staff meetings, such as, exception and intensive services consultation [ISC] committee meetings. Assist in problem resolution with outside service providers. Knowledge of: Autism specialization in graduate studies and familiarity with developmental disabilities; Applied Behavior Analysis including behavioral assessment, intervention, and treatment options; laws, ethical standards, and regulations pertaining to service delivery and the practice of Applied Behavior Analysis. Skills: All aspects of behavioral assessment including direct observation strategies, reinforcement surveys, functional analysis of behavior, behavioral and developmental checklists. The position requires experience in the design of instructional programs for individuals with autism using motivation systems, behavioral interventions, and evaluation of program efficacy. The successful candidate must have effective communication skills, ease with public speaking to community groups, parents, and other professionals. The successful candidate must have the ability to work under time pressure and work effectively with people from diverse backgrounds and cultures. Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: A Ph.D., Psy.D. or Ed.D. in behavior analysis, behavioral psychology, educational psychology, psychology, special education or a related field from an accredited College or University is preferred. Certification by the Behavior Analysis Certification Board as a Board Certified Behavior Analyst is required. A valid California Driver's License and transportation, or acceptable substitute, is required. This position is non- exempt. Salary: $4,751- $6,067 per month. Click here to apply for Autism Clinical Specialist
Public Information and Training Specialist (Job #322)
1, Public Information and Training, Van Nuys, English Only
Coordinates New Staff Orientation (NSO) training program which includes scheduling classes, providing support to new employees and trainers, provision of training materials and technical assistance and tracking completion of courses; assists with administration of the Learning Management System (LMS) and development of online learning modules; provides support for other training-related projects and assists with other agency activities and projects as needed. Receives general supervision from the Public Information and Training Supervisor. Works intra-departmentally to coordinate New Staff Orientation (NSO) and other types of training, prepares training-related materials and resources, tracks attendance of staff and other participants at trainings, provides assistance in coordinating trainings for consumers, families, and service providers, and participates as a trainer. Assists with administration of the Learning Management System (LMS) to make training courses available to staff, vendors and others, as well as to schedule courses and track completion of courses. Develops online learning modules utilizing Articulate software. Facilitates various types of events including assistance with event publicity, arranging supplies and materials deploying and/or operating audio-visual equipment. Assists in web site maintenance and development. Assists in development and production of flyers, signs, forms, and other collateral materials. Knowledge: Training presentation design and development, training presentation design software, video production and editing, special event production, desktop publishing, general computer usage, and familiarity with developmental disabilities and the Regional Center System. Skills: Previous experience working with a Learning Management System (LMS) and knowledge of Articulate software required. Excellent communication skills, attention to detail, ability to work on multiple projects and meet deadlines is essential. Web site maintenance, video production and knowledge of Adobe programs highly desirable. Knowledge of developmental disabilities and regional centers helpful. Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: a Bachelor's degree in a related field, and four years of related experience. Reliable transportation and valid CDL (or substitute) required. Salary: $3,621 to $4,625 per month. Click here to apply for Public Information and Training Specialist
1, School Age, Santa Clarita, Bilingual English/Spanish, New (#49)
1, Adult V, Van Nuys, Bilingual English/Vietnamese, New (Job #158)
1, Adult II, Van Nuys, English Only (Job #178)
1, School Age, Antelope Valley, English Only (Job #274)
1, Adult, Antelope Valley, English Only (Job #382)
1, Adult IV, Van Nuys, Bilingual English/Spanish Preferred (Job #440)
1, Early Start I, Van Nuys, English Only (Job #458)
1, School Age, Antelope Valley, English Only (Job #464)
1, Transition/Adult, Antelope Valley, Bilingual English/Spanish, New (#481)
1, Transition, Antelope Valley, Bilingual English/Spanish, New (#482)
Initiate and receive contacts with consumers and families. Work independently to provide information and/or training on service issues, develop service plans in collaboration with consumers and families, manage the funding approval process, follow through (or direct others in follow through) on service plan implementation and evaluation. Document work, maintain case records. May lead or staff support groups, represent the agency in dealings with other agencies or service providers. Requires excellent listening, communication, good writing skills, good customer service, and the ability to work effectively with a variety of people. Early childhood development of infant or toddler, identify and navigate generic services, and monitor the developmental progress of the infant or toddler experience is required. Most positions require regular local travel. A valid CDL and use of vehicle or acceptable substitute required. BA in a related subject plus two years of post-related experience or MA in a related subject required. (One year of post related experience after BA will be considered and if selected will have starting salary of $3,272 per month or Step A.) Regular Salary: $3,436 $4,387 per month, plus $150 bilingual payment, if applicable.
Click here to apply for Service Coordinator - Van Nuys
Click here to apply for Service Coordinator - Santa Clarita
Click here to apply for Service Coordinator - Lancaster
North Los Angeles County Regional Center is an Equal Opportunity Employer. Women and minorities are encouraged to apply.
NLACRC OTHER LISTINGS
Intake - Contract/Vendor
We have immediate opportunities for licenced ASW, MSW, LCSW or MFT as independent contractors (“vendors”) to perform initial assessments for children and adults who are applying for services from the center. Although applicants will be considered from all areas, there is a specific need in the Antelope Valley and for bilingual (English/ Spanish).
Individual will performs initial social assessments for applicants requesting services from NLACRC to assess in multi-disciplinary eligibility determination process. An applicant is eligible for services if they have a developmental disability, defined in California law and regulation as handicapping mental retardation, autism, epilepsy, cerebral palsy, conditions similar to mental retardation. Meets with pediatric or adult applicants for regional center services at NLACRC offices or, if needed, at other locations such as hospitals, facilities, forensic facilities. Conducts comprehensive assessment of an applicant’s, social, medical, family, developmental, behavioral, psychological, psychiatric and educational history including clinical observation of behavioral, psychological condition and assessment of adaptive functioning. May answer questions about developmental disabilities, regional center services and eligibility process. May provide referral information for applicable outside community agencies if indicated. Provides written report in a timely fashion. The report will be used to determine eligibility for services as part of interdisciplinary evaluation. Collaboration with Regional Center staff, including physicians, psychologists, social workers. Knowledge of developmental or related disabilities including autism, social service provision, Regional Center (or related agency) practices; basic knowledge of medical, psychological, psychiatric and developmental diagnosis. Skills includes decision making; ability to interpret and communicate complex clinical material; pediatric and adult assessment, , customer service, strong verbal and written communication/ presentation skills. Must work effectively with diverse groups of people. Requires a Master’s degree in a related subject and three years of related professional experience. A current California license, as an Associate clinical social worker (ASW), licensed clinical social worker (LCSW), licensed educational psychologist (LEP), Marriage and Family Therapist (MFT). Travel is required. Valid CDL and reliable transportation, or acceptable substitute, required. Position is an independent contractor, and schedule is variable. Referrals are not guaranteed. No employee benefits are provided. Contractor required having their own professional liability insurance. Mileage for travel is not reimbursed. Contractor is provided a flat fee per assessment. All contract positions are open until filled, unless otherwise noted.
Please submit a letter of interest and resume to:
Attention: Psychological Services
North Los Angeles County Regional Center
15400 Sherman Way, Suite 170
Van Nuys, CA 91406
Fax: (818) 756-6461
EMPLOYMENT LISTINGS FOR OTHER AGENCIES
Tri Counties Regional Center
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