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North Los Angeles County Regional Center (NLACRC) is a private, non-profit social service agency that provides services and supports to individuals with developmental disabilities. Our focus is on understanding and meeting our client’s needs, while helping them make independent choices. Join us in creating a positive difference in the lives of persons with developmental disabilities.

RECRUITMENT PROCESS
Applicants interested in applying for a job position (listed below) with NLACRC must submit a completed online application and resume. The most qualified applicants will be invited to participate in the next phase of the recruitment process. This phase typically will have two components: (1) job-specific, skills-based examinations that may include, but are not limited to, a written subject-matter examination, a computer-skills examination, and an oral and written bilingual examination (if required) and (2) an initial screening/informational interview with a Human Resources representative. Successful completion of this phase of the recruitment process will result in placing applicants on the eligibility list for the vacancy to which they applied. Applicants on the eligibility list for the vacancy to which they applied will then be contacted to participate in a final panel interview that will include the hiring manager for the vacancy.

 
If you have any questions, please contact the NLACRC Human Resources department at (818) 778-1900.


The information below is subject to change. If you have any questions, please contact the NLACRC human resources department.

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CURRENT LISTINGS: 

Fiscal Assistant II (Job #21)
1, Accounting II, English Only, San Fernando Valley, Replace

SCOPE: Processes general Accounting department documents.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Reviews and verifies vendor billing for accuracy. Reconciles billing discrepancies and processes payments to vendors.

2. Data entry of accounts payable transactions.

3. Assists vendors with billing and payment inquiries.

4. Maintains detailed records of transactions in multiple databases. Provides resource information to co-workers, vendors, consumers and families.

5. Performs general department support work including data entry, filing and general clerical tasks.

6. Performs other duties as assigned.


EMPLOYMENT GUIDELINES:
Knowledge: Basic accounting principles and procedures, general office practices. Computer spreadsheet (Microsoft Excel) and database programs.

Skills: Computer operation, accurate typing. Good follow through and attention to detail. Good customer service skills. Strong verbal and written communication skills. Must work effectively with people from a variety of cultures.

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: graduation from high school and one year of accounting experience.

This position is non-exempt. Salary range is $2,192 - $2,601. Please note that this position is subject to a temporary “add on” enhancement of 11.44% for qualified compensation from the date of hire to June 30, 2017. For more information, please contact Human Resources.

Click here to apply for Accounts Payable Clerk

Branch Office Supervisor (Job #345)
1, Consumer Services, English Only, Antelope Valley, Replace

SCOPE: Responsible for ensuring delivery of quality case management for all age groups, response for overall branch operations and maintenance of community relations.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Ensures that regional center programs are delivered in a timely and appropriate manner within the branch service area for all age groups served.

2. Communicates agency values, policies, procedures to staff, communicates staff needs and issues to agency leadership, and facilitates problem resolution.

3. Assigns, reviews, and approves staff work. Hires, trains, directs, and evaluates unit staff.

4. May supervise a case management unit. Advises staff on resolution of complex service issues.

5. Provides intra and inter-departmental leadership in service planning and provision, participates on company management team, may serve as staff support for Board committees, may be assigned to serve as senior staff in supervisor’s absence.

6. Conducts community outreach and establishes constructive working relationships with outside groups.


EMPLOYMENT GUIDELINES:

Knowledge and Skills Requirements:

• Specialized working knowledge of developmental disabilities, minimum of 5 years
Prior Regional Center (or related agency) experience preferred
• Has experience with fostering and developing relationships internally and external to the agency.
• Ability to perform accurately and timely in a fast-paced environment
• Ability to analyze complex material and provide clear oral and/or written communication to staff and senior management
• Ability to develop and foster teamwork
• Ability to provide staff development and leadership
• Ability to work effectively and collaboratively with diverse groups
• Possesses strong negotiation and conflict management skills


Education & Experience:

• A Masters and Bachelor’s Degrees in a Social Services, or related field, with a minimum of 5 years’ experience within the Developmentally Disabled population. Will consider a Master’s Degree in Business or Public Administration
• Proven record of excellent organizational, communication and time management abilities
• Experience in providing supervision for multiple locations preferred
• Intermediate computer skills, database experience preferred
• A valid CDL and transportation, or acceptable substitute, required for this position.

This position is exempt. Please note that this position is subject to a temporary “add on” enhancement of 11.44% for qualified compensation from the date of hire to June 30, 2017. For more information, please contact Human Resources.

Click here to apply for Branch Office Supervisor

Secretary
(Job #95) 1, Consumer Services Support, English Only, Antelope Valley, Replace

Performs routine and complex clerical and support work.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Receives calls from consumers, families, others, obtains and records pertinent information, refers or responds to requests. Provides support to service coordinators and management staff.

2. Types/inputs documents and records. Maintains a variety of records, including files, computer databases and activity logs.

3. Performs a variety of clerical and support tasks, including filing, copying, telephone or reception coverage, meeting set-up and coordination, scheduling appointments, preparing and obtaining case materials and communicating with consumers, families, service providers and other agencies.

4. Provides support to other Secretaries, as needed.


EMPLOYMENT GUIDELINES:

Knowledge: Intermediate proficiency utilizing MS Word (to include mail merge), Excel, Powerpoint and various databases. Usage of appropriate grammar, and syntax and standard office practices. Some positions require knowledge of medical and psychological terminology.

Skills: Accurate and rapid typing, computer usage, (transcription may be required for some positions), customer service on telephone and/or in person, organization, meeting deadlines, following written and verbal instructions. Must be able to adapt to new technologies in support of their duties and responsibilities. Bilingual skills, if applicable.

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: graduation from high school and two years of related clerical experience. An additional language may be required for some positions.

This is a non-exempt position. Salary range: $2,192 - $2,601 a month. Please note that this position is subject to a temporary “add on” enhancement of 11.44% for qualified compensation from the date of hire to June 30, 2017. For more information, please contact Human Resources.  
Click here to apply for Secretary

Resource Developer (Job#44)
1, Community Service, Sand Fernando Valley, English Only, Replace

SCOPE: Locates, develops, monitors, and evaluates services in conjunction with the Agency Resource Development Plan.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Field phone inquiries from individuals/agencies seeking to be vendored. Generates, coordinates and screens, Request for Proposals for targeted Resource Development. Works with vendors on creating the development of resources that meets the needs of our consumers. Consults with Consumer Services staff, assists in resolution of complex service planning issues and resource identification for consumers.

2. Investigates, documents, reviews, analyzes and tracks vendor applications and ensures compliance with vendorization requirements and time lines as outlined in Title 17. Receive and screen written requests, licenses, and certifications; verify qualifications of vendor applicants. Meet with prospective vendor applicants to discuss their qualifications and proposed program. Provide technical assistance regarding steps toward program development and vendorization. Make visits to review prospective facility sites in the San Fernando Valley, Santa Clarita Valley and Antelope Valley areas, and provide feedback to vendor applicants re: suitability of facility/site for proposed programs. Receive and review program designs. Request revisions if necessary and work with vendor to create a final program design which meets Title 17 requirements. Recommend approval or denial of vendor application and program design.

3. Review and organize vendor file documents to ensure completeness. Enter new vendor information into electronic database systems.

4. Write new program resource announcements and distribute to NLACRC staff. Write letters to vendors regarding vendor status and service delivery issues.

5. Provide quality assurance support to service providers in this program, including program monitoring, problem identification and exploration, complaint investigation, and group and individual training. Conducts and provides technical assistance to providers for program issues and reviews program policy and procedures for risk mitigation. Assists QA staff and case management in performing investigations. Write detailed reports of evaluation findings, advises service providers on implementing corrective actions, follow-up on implementation.

6. Conducts rate review and analysis on vendor cost statements. Assist team in review of audit materials. Provide input regarding new program development and new program costs, rate changes for the Sufficiency of Allocation Report (SOAR).

7. Provide input and recommendations to service development agreements and other contracts as needed. Facilitate approval processes between all parties for service development agreements.

8. Attend interagency meetings and represent NLACRC. Facilitate trainings, workshops and fairs in partnership with outside agencies, school districts, and vendors. Coordinate, conduct and/or participate in in-service trainings and/or orientation trainings for internal and external customers (staff and vendors).

9. Maintain knowledge of current regulations affecting vendorization requirements, rate setting practices (Title 17, Title 22, Lanterman Act). Investigate and cite statute and regulation as needed.

10. Completes all other assigned duties as needed.

EMPLOYMENT GUIDELINES:

Knowledge: Developmental disabilities, service provision techniques, resource development, current values and best practices in service delivery especially in regards to residential resources, current regulatory information.

Skills: Decision making, collaborative problem resolution, comprehending and communicating complex information, professional written and verbal communications, ability to work effectively with people from a variety of cultures. Basic skills and experience in word processing, drafting professional correspondence, accounting, review and analysis of written documents. Ability to facilitate trainings and conduct professional presentations. Proficiency in numerous standard MS Office Suite software programs and ability to learn new software applications for contracts and database tracking as needed.

Education & Experience: A Bachelor’s degree in a related field and four (4) years of related experience. A Master’s degree in a related subject may be substituted for two years of general related experience. Reliable transportation, valid CDL and acceptable driving record (or acceptable substitute) required.

This position is non-exempt. Salary range: $3,621 - $4,297 per month. Please note that this position is subject to a temporary “add on” enhancement of 11.44% for qualified compensation from the date of hire to June 30, 2017. For more information, please contact Human Resources.
Click here to apply for Resource Developer

 

Resource Developer - CPP (Job#431)
1, Community Service, Sand Fernando Valley, English Only, Replace

SCOPE: Solicits, locates, develops, monitors, and evaluates programs developed as part of the agency’s Community Placement Plan. Participates and consults with the CPP committee regarding service planning issues.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Participates as member of NLACRC’s CPP committee. Works within the agency to support the identification and implementation of services to meet the needs of consumers moving out of the State Developmental Center (SDC) or at risk for SDC placement. Works with case management to anticipate staffing and consultant service needs of individual consumers when possible.

2. Develops and issues Request for Proposals (RFP) to develop services identified in the agency’s CPP plan. Develops timeline for completion of RFP process. Leads the development of the scoring methodology and interview questions for selected proposals. Participates in screening and selection of projects for development.

3. Works with providers selected via the RFP process to develop program design and budgets for start-up costs and on-going costs. Develops and tracks CPP contracts and performance milestones. Reviews claims submitted by CPP providers for reimbursement in accordance with the project’s start-up funding amounts, and performance milestones. Follows up with CPP provider if claims are incomplete and recommends approval of claims.

4. Works with CPP providers to ensure the completion of the vendorization process for the service to be delivered (e.g. Specialized Residential Facility, day program, Supported Living).

5. May assist the Community Services Specialist (QA) with the monitoring and quality assurance activities to vendored programs that are developed through the CPP RFP process to serve individuals placed into the community from the SDCs, or individuals who are at risk of placement into an SDC. Reports to CPP committee regarding findings and observations of service implementation.

6. Supports service providers in continually improving services through consultation on best practices, program monitoring, problem identification and exploration, complaint investigation, and providing group and individual training to providers who may serve individuals from an SDC or who are at risk of entering an SDC. Collects service satisfaction information from consumers and families and agency staff. Writes detailed reports of evaluation findings, advises service providers on implementing corrective actions, follows-up on implementation.

7. Co-facilitates, in conjunction with the Residential Resource Developer, in training of potential and current providers on best practices in service delivery via the Residential Services Orientation course and various in-service trainings.

8. Monitors, consults, advocates, and provides guidance on the acquisition and renovation of suitable properties for development by providers and/or non-profit housing partners. Visit potential properties during various development phases and provide insight to the needs of consumers to housing partner.

9. Participates in meetings with Department of Developmental Services, Community Care Licensing and Department of Health Services licensing, Southern California Integrated and Healthy Living Project, other regional centers, community agencies, and regulatory agencies, as necessary. Completes reports and updates databases related to CPP projects as necessary for internal and external reporting.

10. Coordinates actions with CPP Specialists and cross departmentally.

11. May visit SDCs as needed.

12. Performs all other assigned duties as needed.

EMPLOYMENT GUIDELINES:

Knowledge: Developmental disabilities, Title 17 regulations pertaining to quality assurance and vendorization, Title 22 licensing requirements for residential and day programs, service provision techniques, and best practices. Familiarity with the management and physical plant needs of residential homes and day programs and with accessibility and universal design standards is preferred.

Skills: Decision making, collaborative problem resolution, comprehending and communicating complex information, excellent written and verbal communications, ability to work effectively with people from a variety of cultures. Ability to develop and facilitate trainings. Ability to conduct professional presentations. Ability to understand complex organizational systems and interdependencies with community resources. Exceptional ability to create rapport and manage collaborative relationships with numerous projects partners. Proficiency in numerous standard MS Office Suite software programs and ability to learn new software applications for contracts and database tracking as needed.

Education & Experience: A Bachelor’s degree in a related field and four (4) years of related experience, two (2) of which in a role as, or similar to, a Resource Developer or Quality Assurance/Community Services/Provider Relations Specialist with a regional center or similar organization. Experience facilitating trainings and professional presentations. A Master’s degree in a related subject may be substituted for two years of general related experience. Reliable transportation, valid CDL and acceptable driving record (or acceptable substitute) required.

This position is non-exempt. Salary range: $3,621 - $4,297 per month. Please note that this position is subject to a temporary “add on” enhancement of 11.44% for qualified compensation from the date of hire to June 30, 2017. For more information, please contact Human Resources.  
Click here to apply for Resource Developer - CPP

 

Fiscal Monitor (Job #270)
1, Accounting III, English Only, San Fernando Valley, Replace

Audits and monitors agency and vendor records, performs complex accounting tasks.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Conducts audits of vendors in accordance with governmental legislation. Prepares written reports of audit findings and makes recommendations for correction. Communicates findings to appropriate staff and outside agencies.

2. Completes assessments for various regional center programs, including Family Cost Participation Program and Annual Family Program Fee, in accordance with governmental legislations and prepares written communication of assessments to consumer families. Conducts internal staff trainings on policies and procedures of regional center programs. Provides resource information to staff, service providers, consumers and families.

3. Audits vendors’ cost statements for accuracy and compliance. Researches and resolves discrepancies and complaints. Provides resource information and trainings to vendors and staff in regional center policy and procedures and monitors performance.

4. Performs internal audits to verify internal controls, including physical inventories and purchase order procedures.

5. Reviews and processes vendor rate increase requests.

6. Performs other duties as assigned.

EMPLOYMENT GUIDELINES:
Knowledge: Accounting, auditing, finance. Computer spreadsheet (Microsoft Excel) and database programs.

Skills: External auditing, training, research and forecasting, data analysis, report preparation and presentation, strong verbal and written communications, computer operation. Good follow through, attention to detail and excellent customer service skills. Must work effectively with people from a variety of cultures.

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: a Bachelor’s degree in accounting or a related field and one year of auditing experience. Local travel required. Reliable transportation and valid CDL (or substitute) required.

This is a non-exempt position. Salary range $3,272 - $4,076 a month. Please note that this position is subject to a temporary “add on” enhancement of 11.44% for qualified compensation from the date of hire to June 30, 2017. For more information, please contact Human Resources.  
Click here to apply for Fiscal Monitor

 

Community Placement Plan (CPP) Specialist (Job #392)
1, Adult III MFP, English Only, San Fernando Valley, Replace

Ensure successful community placement for developmental center (DC) residents

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Coordinate and conduct assessments for assigned DC consumers. Coordinate all aspects of community placement, transition medical and social security benefits with outside agencies identify and secure approval for all service requests, provide status updates to DC case manager for purposes of court reporting.

2. Provide case management duties, including initiating and responding to consumers and families about appropriate community based resources. Facilitate communication with outside agencies to provide information and work collaboratively with developmental center staff and those consumers identified for community placement, including their families. Identify appropriate resources while coordinating specific transition services to ensure successful placement.

3. Identify resource needs for assigned consumers, locate or assist in the development of service providers through collaboration with the Community Service department. Participate in RFP process along with the CPP team. Educate potential and current providers on best practices in service delivery as it pertains to the developmental center environment.

4. Maintain case documents, funding and billing records, IPP’s, POS, CDER’s, quarterly reports. Track activities and produce reports for presentation at the bi-monthly CPP meeting and other meetings as requested.

EMPLOYMENT GUIDELINES:

Knowledge: Developmental disabilities, developmental centers service provision techniques, Titles 17 and 22, current values and best practices, current regulatory information.

Skills: Decision making, collaborative problem resolution, comprehending and communicating complex information, written and verbal communications, ability to work effectively with people from a variety of cultures and perspectives. Ability to work independently and yet collaboratively within a larger group.

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: A Bachelor’s degree in a related field and four years of related experience. A Master’s degree in a related subject may be substituted for two years of experience. Reliable transportation, valid CDL and acceptable driving record (or acceptable substitute) required. Regular in-state travel may necessitate overnight stays.

This position is non-exempt. Salary range: $3,621 - $4,297 a month. Please note that this position is subject to a temporary “add on” enhancement of 11.44% for qualified compensation from the date of hire to June 30, 2017. For more information, please contact Human Resources. 

Click here to apply for Community Placement Plan Specialist

 

Consumer Service Coordinator (CSC) 
SAN FERNANDO VALLEY 

1    Adult VI            Bilingual English/Tagalog Required      New (Job#210)
1    Transition          Bilingual English/Spanish Required     Replace (Job #137) 
1    School Age IV    English Only                                     Replace (Job #360)
1    School Age V     Bilingual English/Spanish                   Replace (Job #323)
1    Early Start III    English Only                                     Replace (Job #421)

Click here to apply for Service Coordinator - Chatsworth

SANTA CLARITA VALLEY
1     School Age   Bilingual English/Spanish Required                   Replace (Job #49)

Click here to apply for Service Coordinator - Santa Clarita

ANTELOPE VALLEY
1     Adult II         Bilingual English/Spanish Required                  Replace (Job#256)
1     Adult II         English Only                                                 Replace (Job#302)
1     Transition      English Only                                                 Replace (Job #83)
1     Early Start     English Only                                                 Replace (Job #490)
1     Early Start     Bilingual English/Spanish Preferred                 Replace (Job #472)

Click here to apply for Service Coordinator - Lancaster

CSC Job Description

• Initiates and responds to consumer, family, service provider, and outside agency communications on topics including service eligibility, regional center service standards, regional center methods, generic agency programs and methods, problem resolution. Provides information through a variety of methods. Works collaboratively with consumers, families, others to develop program plans, monitors program results.

• Provides advocacy services and trains consumers and families in advocacy issues.

• Maintains required case records and funding and billing records. Produces reports. Participates in Consumer Services and agency committees and groups.


EMPLOYMENT GUIDELINES:
• Knowledge: Developmental or related disabilities, social service provision.

• Skills: Assessment, program planning, customer service, strong organization and paperwork management, strong verbal and written communication, and ability to communicate complex material, computer usage. Must work successfully with people from a variety of cultures.

• Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be a Bachelor’s degree in a related subject and two years of related experience. A Master’s degree in a related subject may be substituted for experience.

• Frequent telephone and out-of-office meetings required. Valid CDL and reliable and transportation, or acceptable substitute, required. This position is non-exempt.

• (One year of related experience with BA will be considered and if selected will have starting salary of $3,272 per month or Step A.) Regular Salary: $3,436 $4,724 per month, plus $150 bilingual payment, if applicable. Please note that this position is subject to a temporary “add on” enhancement of 11.44% for qualified compensation from the date of hire to June 30, 2017. For more information, please contact Human Resources.

North Los Angeles County Regional Center is an Equal Opportunity Employer. Women and minorities are encouraged to apply.
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EMPLOYMENT LISTINGS FOR OTHER AGENCIES

Tri Counties Regional Center
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Last updated: 9/28/2016 9:22:40 AM