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North Los Angeles County Regional Center (NLACRC) is a private, non-profit social service agency that provides services and supports to individuals with developmental disabilities. Our focus is on understanding and meeting our client’s needs, while helping them make independent choices. Join us in creating a positive difference in the lives of persons with developmental disabilities.

ONLINE APPLICATION PROCESS
Thank you for your interest in employment with NLACRC. Welcome to NLACRC's employment page. You must complete an online application for any position(s) open or you can submit your application to HR@nlacrc.org. Your application will be retained for consideration for open positions. A Human Resources Representative will contact you if we are able to offer you an interview. If you have questions or encounter any difficulties completing your online application, please contact Human Resources at (818) 778-1900 for assistance.

The information below is subject to change. If you have any questions, please contact the NLACRC human resources department.

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CURRENT LISTINGS: 

File Clerk
(Job #308) 1, Consumer Services, English Only, Antelope Valley, Replace
(Job #362) 1, Office Services, English Only, San Fernando Valley, Replace

Classifies and files documents, provides clerical support.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Classifies and files documents in consumer, other files. May research (look up) files on computer.

2. Maintains files through purging documents, separating into volumes, ensuring general neatness and usability. Delivers files between departments.

3. Makes copies and packets, distributes documents, prepares materials for mailing.


EMPLOYMENT GUIDELINES:

Knowledge: Maintenance of complex files.

Skills: Accurate record keeping, organization, following written and verbal instructions. Must work successfully with people from a variety of cultures. Ability to lift and carry files, stand for long periods of time, reach & stretch repeatedly. File Clerk staff assigned to more than one office must have reliable transportation or acceptable substitute (and a valid CDL).

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: graduation from high school and six months of related experience.

This is a non-exempt position. Salary range: $1,600 - 1,898 per month.

Click here to apply for File Clerk

Community Placement Plan (CPP) Specialist (Job #392)
1, Adult III MFP, English Only, San Fernando Valley, Replace

Ensure successful community placement for developmental center (DC) residents

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Coordinate and conduct assessments for assigned DC consumers. Coordinate all aspects of community placement, transition medical and social security benefits with outside agencies identify and secure approval for all service requests, provide status updates to DC case manager for purposes of court reporting.

2. Provide case management duties, including initiating and responding to consumers and families about appropriate community based resources. Facilitate communication with outside agencies to provide information and work collaboratively with developmental center staff and those consumers identified for community placement, including their families. Identify appropriate resources while coordinating specific transition services to ensure successful placement.

3. Identify resource needs for assigned consumers, locate or assist in the development of service providers through collaboration with the Community Service department. Participate in RFP process along with the CPP team. Educate potential and current providers on best practices in service delivery as it pertains to the developmental center environment.

4. Maintain case documents, funding and billing records, IPP’s, POS, CDER’s, quarterly reports. Track activities and produce reports for presentation at the bi-monthly CPP meeting and other meetings as requested.

EMPLOYMENT GUIDELINES:

Knowledge: Developmental disabilities, developmental centers service provision techniques, Titles 17 and 22, current values and best practices, current regulatory information.

Skills: Decision making, collaborative problem resolution, comprehending and communicating complex information, written and verbal communications, ability to work effectively with people from a variety of cultures and perspectives. Ability to work independently and yet collaboratively within a larger group.

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: A Bachelor’s degree in a related field and four years of related experience. A Master’s degree in a related subject may be substituted for two years of experience. Reliable transportation, valid CDL and acceptable driving record (or acceptable substitute) required. Regular in-state travel may necessitate overnight stays.

This position is non-exempt. Salary range: $3,621 - $4,297 a month.

Click here to apply for Community Placement Plan Specialist

Revenue Coordinator (Job #16)
1, Accounting III, English Only, San Fernando Valley, Replace

Apply for consumer benefits with Social Security Administration and Medi-cal, process third-party consumer revenues, analyze consumer trust accounts including receipts and disbursements, and complete various reports due to third-party funding agencies.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Apply for third-party benefits on behalf of consumers such as Social Security benefits, Supplemental Security Income and Medi-Cal. Complete annual reports that must be submitted to Social Security Administration and Medi-Cal.

2. Manage and reconcile accounts receivables from third-party funding sources such as Social Security Administration and Medi-Cal. Reconcile cash receipts against accounts receivables. Manage and reconcile outstanding loans to consumers.

3. Maintain and manage consumer trust accounts. Review, analyze and reconcile consumer trust accounts and make necessary adjustments if needed. Review and process disbursements from consumer trust accounts, and verify receipts for disbursements made from consumer trust accounts. Prepare account reconciliation reports for consumer trust accounts.

4. Provide resource information on third-party benefits and trust accounts to other department staff, service providers, consumers and families.

5. Maintain consumer files and database.

6. Perform general and complex department support work.


EMPLOYMENT GUIDELINES:

Knowledge: Basic accounting principles and procedures, government funding practices, computer database programs, Microsoft Excel and general office practices.

Skills: Ability to reconcile complex sub-ledger accounts. Must have ability to comprehend and communicate complex governmental regulations. Accurate record keeping and data analysis, accurate typing, follow through and attention to detail. Excellent and effective oral and written communication a must. Good customer service skills. Must have ability to work effectively with people from a variety of cultures.

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: the equivalent of an Associate of Arts degree in Accounting or related field and three years of experience in accounting. Experience with a third-party funding agency such as Social Security Administration or Medi-Cal a plus.

This is a non-exempt position. Salary range: $2,450 - $2,908 a month.

Click here to apply for Revenue Coordinator

Receptionist (Job #126/#127)
2, Office Services, Bilingual English/Spanish, San Fernando Valley, Replace

Performs reception and clerical support work.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Staffs reception area. Receives and routes calls, takes messages, greets and directs visitors.

2. Types / inputs documents an records. Performs a variety of clerical and support tasks.

3. Serves as back-up to Office Assistant in mail and supply processing.

EMPLOYMENT GUIDELINES:

Knowledge: Business and telephone etiquette, use of word-processing software.

Skills: Clear and accurate communication; Customer service on telephone and/or in person; Attention to detail; Ability to lift US mail sacks and supply boxes; Working effectively with diverse groups of people.

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: Graduation from high school and two years of related experience.

A California Drivers License and transportation, or acceptable substitute, may be required for this position.

This is a non-exempt position. Salary range: $1,929 - $2,288 a month.

Click here to apply for Receptionist

Consumer Services Supervisor (Job #132)
1, San Fernando Valley, English Only, Replace

Responsible for ensuring delivery of quality information and services in assigned unit. Receives supervision from the Consumer Services Director, provides general supervision to Service Coordinators, Service Coordinator Associates, and other assigned staff.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. If applicant is LCSW or MFT; will provide group clinical supervision in accordance with Board of Behavioral Science (BBS) standards and guidelines to unlicensed staff in various environments and modalities.
2. Assigns, reviews and approves work of unit staff members. Advises staff on resolution of complex service issues.
3. Represents the unit and/or company in dealings with service providers, other community and governmental agencies, community groups.
4. Hires, trains, directs and evaluates unit staff.
5. Provides intra- and inter-departmental leadership in service planning and provision, participates in company management team, may serve as staff support for Board of Trustees’ committees and may be assigned to serve as senior staff in supervisor’s absence.
6. Ensures compliance with Agency policies, California Code of Regulations (Title 17 and 22), Lanterman Act and all other applicable regulations, statutes and laws.
EMPLOYMENT GUIDELINES:
Knowledge: Developmental disabilities; Regional center (or related company) practices; Governing statutes and regulations; Computer usage; Management and supervisory principles and practices.

Skills: Decision making as it applies to all duties and responsibilities; Analysis of complex material; Oral and written presentation; Clear communication of complex material; Staff development and leadership; Working effectively with diverse groups of people.

Education & Experience: A Master’s degree in a related field.

A Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT) is preferred, who can provide clinical supervision and signed hours for ASWs and MFT interns seeking licensure.

Three (3) years professional experience required.

A valid CDL and transportation, or acceptable substitute, required for this position.

This position is exempt. 

Click her to apply for Consumer Services Supervisor

Consumer Services Supervisor (Job #237)
1, Adult V, Consumer Services, English Only, San Fernando Valley, Replace

Responsible for ensuring delivery of quality information and services in assigned unit.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Assigns, reviews and approves work of unit staff members. Advises staff on resolution of complex service issues.

2. Represents the unit and/or company in dealings with service providers, other community and governmental agencies, community groups.

3. Hires, trains, directs and evaluates unit staff.

4. Provides intra- and inter-departmental leadership in service planning and provision, participates in company management team, may serve as staff support for Board of Trustees’ committees and may be assigned to serve as senior staff in supervisor’s absence.

EMPLOYMENT GUIDELINES:

Knowledge: Developmental disabilities; Regional center (or related company) practices; Computer usage; Management and supervisory principles and practices.

Skills: Decision making; Analysis of complex material; Oral and written presentation; Clear communication of complex material; Staff development and leadership; Working effectively with diverse groups of people.

Education & Experience: A Master’s in a related field plus three years of related professional experience is required.

A valid CDL and transportation, or acceptable substitute, required for this position.

This is an exempt position.

Click here to apply for Consumer Services Supervisor

Secretary 
(Job #95) 1, Consumer Services Support, English Only, Antelope Valley, Replace

Performs routine and complex clerical and support work.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Receives calls from consumers, families, others, obtains and records pertinent information, refers or responds to requests. Provides support to service coordinators and management staff.

2. Types/inputs documents and records. Maintains a variety of records, including files, computer databases and activity logs.

3. Performs a variety of clerical and support tasks, including filing, copying, telephone or reception coverage, meeting set-up and coordination, scheduling appointments, preparing and obtaining case materials and communicating with consumers, families, service providers and other agencies.

4. Provides support to other Secretaries, as needed.


EMPLOYMENT GUIDELINES:

Knowledge: Intermediate proficiency utilizing MS Word (to include mail merge), Excel, Powerpoint and various databases. Usage of appropriate grammar, and syntax and standard office practices. Some positions require knowledge of medical and psychological terminology.

Skills: Accurate and rapid typing, computer usage, (transcription may be required for some positions), customer service on telephone and/or in person, organization, meeting deadlines, following written and verbal instructions. Must be able to adapt to new technologies in support of their duties and responsibilities. Bilingual skills, if applicable.

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: graduation from high school and two years of related clerical experience. An additional language may be required for some positions.

This is a non-exempt position. Salary range: $2,192 - $2,601 a month

Click here to apply for Secretary

Community Services Specialist
(Job# 40) 1, Community Services 1 – Development/QA CPP, San Fernando Valley, English Only, Replace
(Job# 41) 1, Community Services 2 – Development/QA PD, San Fernando Valley, English Only, Replace

Locates, develops, monitors, and evaluates agency service providers. Consults with Consumer Services staff on service planning issues.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Supports service providers in continually improving service levels through consultation on best practices, program monitoring, problem identification and exploration, complaint investigation, and providing group and individual training. Collects service satisfaction information from consumers and families and agency staff. Writes detailed reports of evaluation findings, advises service providers on implementing corrective actions, follows-up on implementation. (Quality Assurance [QA] emphasis)

2. Surveys agency staff, references performance contract to identify resource development needs. Locates potential providers, provides information and consultation on regulatory requirements, business issues. Provides technical support during program development. Trains potential and current providers on best practices in service delivery.

3. Represents the agency in transactions with Community Care and Health Care licensing, State Developmental Centers (SDC), the Department of Developmental Services, community agencies, and regulatory agencies.

4. Creates, maintains informational material for use by providers, regional center staff, consumers and families. Consults with Consumer Services staff and assists in resolution of complex service planning issues.

5. May act in a dedicated role as part of the agency’s Community Placement Plan (CPP) by providing monitoring and quality assurance activities to vendored programs that are developed through the CPP Request for Proposals (RFP) process to serve individuals placed into the community from SDC, or individuals who are at risk of placement into an SDC. Collaborates with other Community Services Specialists (QA) as needed for monitoring and reporting. Reports to CPP committee regarding findings and observations of service implementation. May complete reports and update databases related to CPP projects as necessary for internal and external reporting.

6. Performs all other assigned duties as needed.

EMPLOYMENT GUIDELINES:

Knowledge: Developmental disabilities, service provision techniques, current values and best practices, ability to understand and apply regulatory and statutory information during reviews or investigations, familiarity with management of residential homes and/or day programs.

Skills: Decision making, collaborative problem resolution, comprehending and communicating complex information, written and verbal communications, ability to work effectively with people from a variety of cultures. Ability to develop and facilitate trainings. Ability to conduct professional presentations. Ability to understand complex organizational systems and interdependencies with community resources. Exceptional ability to create rapport and manage collaborative relationships with numerous project partners. Proficiency in numerous standard Office Suite software programs and ability to learn new software applications.

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: A Bachelor’s degree in a related field and four years of related experience. A Master’s degree in a related subject may be substituted for two years of experience. Reliable transportation, valid CDL and acceptable driving record (or acceptable substitute) required.

This is a non-exempt position. Salary: $3,621 - $4,297 per month.

Click here to apply for Community Services Specialist

Nurse Consultant (Job #500)
1, Clinical Services, San Fernando Valley, English Only, New

Provides clinical/nursing consultation to NLACRC consumers, their families, regional center staff and community agencies/organizations who serve individuals with developmental disabilities.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Conducts in-person nursing assessments and/or chart reviews and makes recommendations regarding consumer’s health care related needs, placements and programming. No direct nursing care required.

2. Participates in interdisciplinary staffing, both with the clinical team and case management teams to assist in addressing nursing/medical needs of our consumers.

3. Serves as an advocate for consumers by confirming appropriateness of hospital discharges and placements, ensuring appropriate health care services are in place, documenting the utilization of applicable generic resources.

4. Provides training for NLACRC staff, as well as for community based providers (e.g. New Staff Orientation, Safety and Prevention Topics, Licensing topics, etc.). Participates with the Quality Assurance and Risk Management teams to assist NLACRC in protecting the health and welfare of consumers. Participates in community outreach and education programs to benefit individuals with developmental disabilities.


EMPLOYMENT GUIDELINES:
Knowledge: Must possess knowledge of nursing principles, practices and procedures. Prior experience working with a special needs population, as well as having a general understanding of resources available to individuals with developmental disabilities is an advantage.

Skills: Ability to complete thorough nursing assessments, present cases accurately and provides concise written reports/summaries.

Ability to work collaboratively in a team oriented environment.

Ability to train and teach professionals, staff and community providers.

Ability to access and travel within the community to complete nursing assessments.

Education & Experience: 1. An unrestricted California Registered Nurse License

AND


2. A minimum of 3 to 5 years of professional experience, 2 of which were in general nursing, 1 year working with individuals with special needs and/or developmental disabilities, and some experience working with adults, children, and high risk infants.

A valid California Driver's License and transportation, or acceptable substitutes are required for this position.

This position is non-exempt. Salary $58,000 - $67,000
Click here to apply for Nurse Consultant

Service Coordinator 

SAN FERNANDO VALLEY 
1     Adult III CPP        English Only                                           Replace (Job #183)
1     Adult V                English/Vietnamese Preferred                   Replace (Job#158)
1     Transition I          Bilingual English/Spanish Required            New (Job#503)
1     Transition I          Bilingual English/Spanish Required            Replace (Job #213)
1     Transition II         English Only                                           Replace (Job #327)
1     Transition II         Bilingual English/Spanish Required           Replace (Job #420)
1     School Age III      Bilingual English/Spanish Required           Replace (Job #156)
1     School Age IV      Bilingual English/Spanish Required           New (Job#502)

Click here to apply for Service Coordinator - Van Nuys

Click here to apply for Service Coordinator - Bilingual English/Armenian

Click here to apply for Service Coordinator - Bilingual English/Vietnamese


SANTA CLARITA VALLEY
1     Early Start           Bilingual English/Spanish Required            Replace (Job #116)

Click here to apply for Service Coordinator - Santa Clarita

ANTELOPE VALLEY
1     Adult II Bilingual English/Spanish Required                           Replace (Job#256)
1     Adult I Bilingual English/Spanish Required                            Replace (Job#88)
1     Transition Bilingual English/Spanish Preferred                       Replace (Job #482)
1     School Age Bilingual English/Spanish                                   Required New (Job#505)

Click here to apply for Service Coordinator - Lancaster

Initiate and receive contacts with consumers and families. Work independently to provide information and/or training on service issues, develop service plans in collaboration with consumers and families, manage the funding approval process, follow through (or direct others in follow through) on service plan implementation and evaluation. Document work, maintain case records. May lead or staff support groups, represent the agency in dealings with other agencies or service providers. Requires excellent listening, communication, good writing skills, good customer service, and the ability to work effectively with a variety of people. Early childhood development of infant or toddler, identify and navigate generic services, and monitor the developmental progress of the infant or toddler experience is required. Most positions require regular local travel. A valid CDL and use of vehicle or acceptable substitute required. BA in a related subject plus two years of post-related experience or MA in a related subject required. (One year of post related experience after BA will be considered and if selected will have starting salary of $3,272 per month or Step A.) Regular Salary: $3,436 - $4,076 per month, plus $150 bilingual payment, if applicable. 

 

 

North Los Angeles County Regional Center is an Equal Opportunity Employer. Women and minorities are encouraged to apply.
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NLACRC OTHER LISTINGS

Intake - Contract/Vendor
We have immediate opportunities for licenced ASW, MSW, LCSW or MFT as independent contractors (“vendors”) to perform initial assessments for children and adults who are applying for services from the center. Although applicants will be considered from all areas, there is a specific need in the San Fernando Valley and for bilingual (English/ Spanish).

Job Description:
Individual will performs initial social assessments for applicants requesting services from NLACRC to assess in multi-disciplinary eligibility determination process. An applicant is eligible for services if they have a developmental disability, defined in California law and regulation as handicapping mental retardation, autism, epilepsy, cerebral palsy, conditions similar to mental retardation. Meets with pediatric or adult applicants for regional center services at NLACRC offices or, if needed, at other locations such as hospitals, facilities, forensic facilities. Conducts comprehensive assessment of an applicant’s, social, medical, family, developmental, behavioral, psychological, psychiatric and educational history including clinical observation of behavioral, psychological condition and assessment of adaptive functioning. May answer questions about developmental disabilities, regional center services and eligibility process. May provide referral information for applicable outside community agencies if indicated. Provides written report in a timely fashion. The report will be used to determine eligibility for services as part of interdisciplinary evaluation. Collaboration with Regional Center staff, including physicians, psychologists, social workers. Knowledge of developmental or related disabilities including autism, social service provision, Regional Center (or related agency) practices; basic knowledge of medical, psychological, psychiatric and developmental diagnosis. Skills includes decision making; ability to interpret and communicate complex clinical material; pediatric and adult assessment, , customer service, strong verbal and written communication/ presentation skills. Must work effectively with diverse groups of people. Requires a Master’s degree in a related subject and three years of related professional experience. A current California license, as an Associate clinical social worker (ASW), licensed clinical social worker (LCSW), licensed educational psychologist (LEP), Marriage and Family Therapist (MFT). Travel is required. Valid CDL and reliable transportation, or acceptable substitute, required. Position is an independent contractor, and schedule is variable. Referrals are not guaranteed. No employee benefits are provided. Contractor required having their own professional liability insurance. Mileage for travel is not reimbursed. Contractor is provided a flat fee per assessment. All contract positions are open until filled, unless otherwise noted.

Application:
Please submit a letter of interest and resume to:
Attention: Psychological Services
North Los Angeles County Regional Center
15400 Sherman Way, Suite 170
Van Nuys, CA 91406
Email: hballmaier@nlacrc.org
Fax: (818) 756-6461

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EMPLOYMENT LISTINGS FOR OTHER AGENCIES

Tri Counties Regional Center
>> visit their Web site

Last updated: 4/29/2016 2:10:08 PM