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North Los Angeles County Regional Center (NLACRC) is a private, non-profit social service agency that provides services and supports to individuals with developmental disabilities. Our focus is on understanding and meeting our client’s needs, while helping them make independent choices. Join us in creating a positive difference in the lives of persons with developmental disabilities.

ONLINE APPLICATION PROCESS
Thank you for your interest in employment with NLACRC. Welcome to NLACRC's employment page. You must complete an online application for any position(s) open or you can submit your application to HR@nlacrc.org. Your application will be retained for consideration for open positions. A Human Resources Representative will contact you if we are able to offer you an interview. If you have questions or encounter any difficulties completing your online application, please contact Human Resources at (818) 778-1900 for assistance.

The information below is subject to change. If you have any questions, please contact the NLACRC human resources department.

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CURRENT LISTINGS: 

Administrative Assistant (Job #241)

1, Consumer Services Administration II, San Fernando Valley, English Only, Replace

Organizes and manages work flow for assigned Director. Reviews incoming    mail,  calls and requests, directs as appropriate. Schedules and facilitates meetings and appointments.

Independently composes and formats correspondence. Prepares technical documents, such as spreadsheets and databases creating complex reports.

Tracks division projects, performs specialized administrative projects, ensures that department deadline and commitments are met.

Provides back-up support for Executive Secretary and other staff.

Knowledge: Advanced computer skills in word processing, spreadsheets and database management; English grammar, syntax and spelling.

Skills: Accurate rapid typing; Customer service; Communicating complex policies and procedures Researching, compiling and preparing reports; Work tracking; Working independently and cooperatively with a variety of in-house and community sources and representatives; Working effectively with diverse groups of people.

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: High school graduation and four years of related experience.

This position is non-exempt.

Please, email your resume to HR@nlacrc.org

Consumer Services Supervisor (Job# 132) 

Responsible for ensuring delivery of quality information and services in assigned unit. Receive supervision from the Consumer Services Director, provides general supervision to Service Coordinators, Service Coordinator Associates, Secretaries and other assigned staff.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Assigns, reviews and approves work of unit staff members. Advises staff on resolution of complex service issues.

2. Represents the unit and/or company in dealings with service providers, other community and governmental agencies, community groups.

3. Hires, trains, directs and evaluates unit staff.

4. Provides intra- and inter-departmental leadership in service planning and provision, participates in company management team, may serve as staff support for Board of Trustees’ committees and may be assigned to serve as senior staff in supervisor’s absence.

5. Ensures compliance with Agency policies, California Code of Regulations (Title 17 and 22), Lanterman Act and all other applicable regulations, statutes and laws.
Knowledge: Developmental disabilities; Regional center (or related company) practices; Governing statutes and regulations; Computer usage; Management and supervisory principles and practices.

Skills: Decision making as it applies to all duties and responsibilities; Analysis of complex material; Oral and written presentation; Clear communication of complex material; Staff development and leadership; Working effectively with diverse groups of people.

Education & Experience: A Master’s in a related field plus three years of related professional experience is required.

A valid CDL and transportation, or acceptable substitute, required for this position.
Click here to apply for Consumer Services Supervisor

Revenue Coordinator - Accounting Clerk (Job #378)
1, Accounting, San Fernando Valley, English Only, Replace

Apply for consumer benefits with Social Security Administration and Medi-cal, process third-party consumer revenues, analyze consumer trust accounts including receipts and disbursements, and complete various reports due to third-party funding agencies; Receives general supervision from the Audit & Revenue Supervisor.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Apply for third-party benefits on behalf of consumers such as Social Security benefits, Supplemental Security Income and Medi-Cal. Complete annual reports that must be submitted to Social Security Administration and Medi-Cal.

2. Manage and reconcile accounts receivables from third-party funding sources such as Social Security Administration and Medi-Cal. Reconcile cash receipts against accounts receivables. Manage and reconcile outstanding loans to consumers.

3. Maintain and manage consumer trust accounts. Review, analyze and reconcile consumer trust accounts and make necessary adjustments if needed. Review and process disbursements from consumer trust accounts, and verify receipts for disbursements made from consumer trust accounts. Prepare account reconciliation reports for consumer trust accounts.

4. Provide resource information on third-party benefits and trust accounts to other department staff, service providers, consumers and families.

5. Maintain consumer files and database.

6. Perform general and complex department support work.

Knowledge: Basic accounting principles and procedures, government funding practices, computer database programs, Microsoft Excel and general office practices.

Skills: Ability to reconcile complex sub-ledger accounts. Must have ability to comprehend and communicate complex governmental regulations. Accurate record keeping and data analysis, accurate typing, follow through and attention to detail. Excellent and effective oral and written communication a must. Good customer service skills. Must have ability to work effectively with people from a variety of cultures.

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: the equivalent of an Associate of Arts degree in Accounting or related field and three years of experience in accounting. Experience with a third-party funding agency such as Social Security Administration or Medi-Cal a plus.

This is a non-exempt position. Salary: $2,450 to $2,979 per month. Click here to apply for Revenue Coordinator

Community Services Specialist (Job #478)
1, Community Services, San Fernando Valley, English Only, Replace

Locates, develops, monitors, and evaluates agency service providers. Consults with Consumer Services staff on service planning issues; Receives general supervision from Contract & Compliance Supervisor.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Supports service providers in continually improving service levels through consultation on best practices, program monitoring, problem identification and exploration, complaint investigation, and providing group and individual training. Collects service satisfaction information from consumers and families and agency staff. Writes detailed reports of evaluation findings, advises service providers on implementing corrective actions, follows-up on implementation. (Quality Assurance [QA] emphasis)

2. Surveys agency staff, references performance contract to identify resource development needs. Locates potential providers, provides information and consultation on regulatory requirements, business issues. Provides technical support during program development. Trains potential and current providers on best practices in service delivery.

3. Represents the agency in transactions with Community Care and Health Care licensing, State Developmental Centers (SDC), the Department of Developmental Services, community agencies, and regulatory agencies.

4. Creates, maintains informational material for use by providers, regional center staff, consumers and families. Consults with Consumer Services staff and assists in resolution of complex service planning issues.

5. May act in a dedicated role as part of the agency’s Community Placement Plan (CPP) by providing monitoring and quality assurance activities to vendored programs that are developed through the CPP Request for Proposals (RFP) process to serve individuals placed into the community from SDC, or individuals who are at risk of placement into an SDC. Collaborates with other Community Services Specialists (QA) as needed for monitoring and reporting. Reports to CPP committee regarding findings and observations of service implementation. May complete reports and update databases related to CPP projects as necessary for internal and external reporting.

6. Performs all other assigned duties as needed.

EMPLOYMENT GUIDELINES:

Knowledge: Developmental disabilities, service provision techniques, current values and best practices, ability to understand and apply regulatory and statutory information during reviews or investigations, familiarity with management of residential homes and/or day programs.

Skills: Decision making, collaborative problem resolution, comprehending and communicating complex information, written and verbal communications, ability to work effectively with people from a variety of cultures. Ability to develop and facilitate trainings. Ability to conduct professional presentations. Ability to understand complex organizational systems and interdependencies with community resources. Exceptional ability to create rapport and manage collaborative relationships with numerous project partners. Proficiency in numerous standard Office Suite software programs and ability to learn new software applications.

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: A Bachelor’s degree in a related field and four years of related experience. A Master’s degree in a related subject may be substituted for two years of experience. Reliable transportation, valid CDL and acceptable driving record (or acceptable substitute) required.

This is a non-exempt position. Salary: $3,621 to $4,402 per month.  Click here to apply for Community Services Specialist

Public Information and Training Specialist (Job #322)

1, Public Information and Training, San Fernando Valley, Bilingual English/Spanish Preferred, Replace

Coordinates New Staff Orientation (NSO) training program which includes scheduling classes, providing support to new employees and trainers, provision of training materials and technical assistance and tracking completion of courses; assists with administration of the Learning Management System (LMS) and development of online learning modules; provides support for other training-related projects and assists with
other agency activities and projects as needed. Receives general supervision from the Public Information and Training Supervisor.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Works intra-departmentally to coordinate New Staff Orientation (NSO) and other trainings, prepares training-related materials and resources, tracks attendance of staff and other participants at trainings, provides assistance in coordinating trainings for consumers, families, and service providers, and participates as a trainer.

2. Assists with administration of the Learning Management System (LMS) to make training courses available to staff, vendors and others, as well as to schedule courses and track completion of courses. Develops online learning modules utilizing Articulate software.

3. Facilitates various types of events including assistance with event publicity, arranging supplies and materials, deploying and/or operating audio-visual equipment.

4. Assists in web site maintenance and development.

5. Assists in development and production of flyers, signs, forms, and other collateral materials.

6. Other project as assigned. Overtime as needed.

Knowledge: Instructional design and development, usage of e-learning authoring tools such as Articulate Storyline, desktop publishing and Microsoft Office Suite, special event production, video production and editing

Skills: 1 to 3 years experience as a training coordinator. 1 to 3 years experience working as a LMS administrator. Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Experience working with e-learning authoring tools including Articulate. Experience working with Adobe Creative Suite. Web site maintenance, video production and editing. Bilingual Spanish preferred. Ability to lift and carry up to 25 lbs.

Education & Experience: A Bachelor’s degree in a related field and one to three years of related experience, preferred. Reliable transportation and valid CDL (or substitute) required.

This is a non-exempt position. Salary: $3,621 to $4,402 per month. Click here to apply for Public Information and Training Specialist

Fiscal Assistant II – Revenue (Job #19)
1, Accounting, San Fernando Valley, English Only, Replace

Perform general accounting department assessments. Receives general supervision from the Audit & Revenue Supervisor

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Completes assessments for various regional center programs, including Family Cost Participation Program, Annual Family Program Fee and insurance co-payments, in accordance with governmental legislation and prepares written communication of assessments to consumer families. Conducts internal staff trainings on policies and procedures of regional center programs. Provides resource information to staff, service providers, consumers and families.

2. Data entry of accounts receivable transactions, related to regional center ICF/SPA program, into accounting software. Maintains accounts receivables. Generates collection notices and prepares various reports of past due accounts receivables.

3. Maintains database related to service provider audits. Track audits and various correspondence submitted by service providers. Prepares reports of outstanding service provider audits.

4. Performs general department support work including data entry, filing and general clerical tasks.

Knowledge: Basic accounting principles and procedures, general office practices. Computer spreadsheet (Microsoft Excel) and database programs.

Skills: Computer operation, accurate typing. Good follow through and attention to detail. Good customer service skills. Strong verbal and written communication skills. Must work effectively with people from a variety of cultures.

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: graduation from high school and one year of accounting experience.

This is a non-exempt position. Salary: $2,192 – $2,655 per month  

Click here to apply for ACCOUNTING CLERK (Fiscal Assistant II - Revenue) (Van Nuys)

Administrative Aide – (Job #3) 

1, Public Information and Training, San Fernando Valley, Bilingual English/Spanish Preferred New

Provides administrative support to the Public Information and Training and Administration Departments. Receives general supervision from the Public Information and Training Supervisor and may take direction from the Office Services Manager.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Provides back-up support for Administrative Assistant in the Administration Department by providing reception coverage, retrieving messages from voice mail and forwarding to appropriate personnel, answering incoming telephone calls, determining purpose of calls, and forwarding calls to appropriate personnel or department. Schedules appointments and maintains Executive team calendar containing confidential and/or sensitive information, as appropriate.

2. Provides administrative support to the Public Information and Training Department by making zerox copies, assembling packets, preparing outreach materials, filing, organizing, etc.

3. Assists library visitors with scheduling appointments, checking out materials, utilizing utilizing computers and assistive technology, etc.

4. Assists with special events and activities such as the Holiday Gift Drive, School Supplies Drive, and Disneyland’s Community Involvement Program.

5. Assigned to other duties as needed.

Knowledge: Equipment maintenance and general office functions.

Skills: Bilingual skills preferred. Customer service on telephone and/or in person, organization, following written and verbal instructions. Must work successfully with people from a variety of cultures. Ability to lift and carry office supplies up to 25 lbs., retrieve and transport files. Reliable transportation or acceptable substitute (and a valid CDL).

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: graduation from high school and six months of related experience.

This is a confidential non-exempt position. Please, email your resumes to HR@nlacrc.org

File Clerk (Job #308)
1, Consumer Services Support, Antelope Valley, English Only, Replace

Classifies and files documents, provides clerical support; Receives general supervision from the Supervising Secretary.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Classifies and files documents in consumer, other files, and provides clerical support.

2. Maintains files through purging documents, separating into volumes, ensuring general neatness and usability. Delivers files between departments.

3. Makes copies and packets, distributes documents, and prepares materials for mailing.

4. Requires graduation from high school and six months of related experience.

EMPLOYMENT GUIDELINES:

Knowledge: Maintenance of complex files.

Skills: Accurate record keeping, organization, following written and verbal instructions. Must work successfully with people from a variety of cultures. Ability to lift and carry files, stand for long periods of time, reach & stretch repeatedly. File Clerk staff assigned to more than one office must have reliable transportation or acceptable substitute (and a valid CDL).

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: graduation from high school and six months of related experience.

This is a non-exempt position. Salary: $1,600 – $1,945 per month. Click here to apply for File Clerk

 

Self-Determination Specialist (Job #491)
1, Consumer Services, Antelope Valley, Bilingual English/Spanish, New

Supports the implementation and the administration of the Self-Determination program; Receives general supervision from the Director, Consumer Services.

(These are examples of the types of duties that may be performed. Additional duties may be added.)

1. Creates and assists in the implementation of processes that provides oversight of the expenditure of self-determined funds and the achievement of participant outcomes over time.

2. Develop and maintain training materials on relevant elements of self-determination. Conducts orientation and/or training for regional center staff, consumers, and families to ensure understanding of the principles of self-determination, the planning process, and the management of budgets, services, and staff.

3. Represents the agency and participates in community outreach, presentations, meetings and other activities.

4. Creates, maintains, and distributes informational material, policy and procedures for use by regional center staff, consumers, service providers and families.

5. Works with independent facilitators and financial management services providers who can assist with the person-centered planning process, payments and provide employee-related services.

6. Assists participants regarding opportunities to transition in/out of the self-determination program and assist in the transfer of funds originally distributed to any budget category to another budget category or categories, as identified in statute and/or regulation.

7. Performs all other assigned duties as needed.

Knowledge: Developmental disabilities, case management, service provision techniques, current values and best practices, ability to understand and apply regulatory and statutory information.

Skills: Strong decision-making, organizational, critical-thinking, and interpersonal skills. Comprehending and communicating complex information in both written and verbal formats. The ability to work effectively and tactfully with individuals from diverse backgrounds and cultures. Ability to develop and facilitate professional trainings and/or presentations in front of large groups of people. Exceptional ability to create rapport and manage collaborative relationships with numerous organizational and community partners. Intermediate proficiency in numerous standard MS Office software programs and ability to learn new software applications. Written and verbal bilingual Spanish skills are required.

Education & Experience: Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: A Bachelor’s degree in a related field and four years of related experience. A Master’s degree in a related subject may be substituted for two years of experience. Reliable transportation, valid CDL and acceptable driving record (or acceptable substitute) required. This position is non-exempt, located in the Antelope Valley office and requires travel to all offices and through-out and outside of the catchment area, as appropriate.

This is a non-exempt position. Salary: $3,621 $4,402 per month, plus $150 bilingual payment.  Click here to apply for Self-Determination Specialist

Secretary
1, Consumer Services Support, School Age VI, Van Nuys, English Only (Job#344)
Performs routine and complex clerical and support work. Receives calls from consumers, families, others, obtains and records pertinent information, refers or responds to requests. Provides support to service coordinators and management staff. Types/inputs documents and records. Maintains a variety of records, including files, computer databases and activity logs. Performs a variety of clerical and support tasks, including filing, copying, telephone or reception coverage, meeting set-up and coordination, scheduling appointments, preparing and obtaining case materials and communicating with consumers, families, service providers and other agencies. Provides support to other Secretaries, as needed. Receives general supervision from supervisor. Knowledge of intermediate proficiency utilizing MS Word (to include mail merge), Excel, PowerPoint and various databases. Usage of appropriate grammar, and syntax and standard office practices. Some positions require knowledge of medical and psychological terminology. Skills include accurate and rapid typing, computer usage, (transcription may be required for some positions), customer service on telephone and/or in person, organization, meeting deadlines, following written and verbal instructions. Must be able to adapt to new technologies in support of their duties and responsibilities. Requires a graduation from high school and two years of related clerical experience. Salary: $2,192 to $2,665 per month. Click here to apply for Secretary - Van Nuys

Service Coordinator

1, Adult, Antelope Valley, Bilingual English/Spanish, Replace (Job#447)
1, Early Start, Antelope Valley, English Only, Replace (Job#472)
1, Transition, Antelope Valley, Bilingual Only, Replace (Job#256)
1, Transition, Antelope Valley, English Only, Replace (Job#77)
1, School Age I, Antelope Valley, English Only, Replace (Job#274)
1, School Age I, Antelope Valley, Bilingual English/Spanish, Replace (Job#276)
1, Early Start, Antelope Valley, English Only, Replace (Job#490)
1, Early Start, Antelope Valley, English Only, Replace (Job#489)
1, Early Start, Antelope Valley, Bilingual Only, Replace (Job#80)
1, School Age, Santa Clarita, English Only, Replace (Job#437)
1, Adult I, Van Nuys, English Only, Replace (Job#249)
1, School Age V, Van Nuys, English Only, Replace (Job#153)
1, School Age V, Van Nuys, Bilingual English/Spanish, Replace (Job#147)
1, Adult II, Van Nuys, Bilingual English/Spanish (Job#248)
1, Adult VI, Van Nuys, Bilingual English/Spanish, Replace (Job#172)
1, School Age III, Van Nuys, Bilingual English/Spanish, Replace (Job#264)

Initiate and receive contacts with consumers and families. Work independently to provide information and/or training on service issues, develop service plans in collaboration with consumers and families, manage the funding approval process, follow through (or direct others in follow through) on service plan implementation and evaluation. Document work, maintain case records. May lead or staff support groups, represent the agency in dealings with other agencies or service providers. Requires excellent listening, communication, good writing skills, good customer service, and the ability to work effectively with a variety of people. Early childhood development of infant or toddler, identify and navigate generic services, and monitor the developmental progress of the infant or toddler experience is required. Most positions require regular local travel. A valid CDL and use of vehicle or acceptable substitute required. BA in a related subject plus two years of post-related experience or MA in a related subject required. (One year of post related experience after BA will be considered and if selected will have starting salary of $3,272 per month or Step A.) Regular Salary: $3,436 $4,724 per month, plus $150 bilingual payment, if applicable. 
Click here to apply for Service Coordinator - Van Nuys
Click here to apply for Service Coordinator - Santa Clarita

Click here to apply for Service Coordinator - Lancaster

North Los Angeles County Regional Center is an Equal Opportunity Employer. Women and minorities are encouraged to apply.
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NLACRC OTHER LISTINGS

Intake - Contract/Vendor
We have immediate opportunities for licenced ASW, MSW, LCSW or MFT as independent contractors (“vendors”) to perform initial assessments for children and adults who are applying for services from the center. Although applicants will be considered from all areas, there is a specific need in the San Fernando Valley and for bilingual (English/ Spanish).

Job Description:
Individual will performs initial social assessments for applicants requesting services from NLACRC to assess in multi-disciplinary eligibility determination process. An applicant is eligible for services if they have a developmental disability, defined in California law and regulation as handicapping mental retardation, autism, epilepsy, cerebral palsy, conditions similar to mental retardation. Meets with pediatric or adult applicants for regional center services at NLACRC offices or, if needed, at other locations such as hospitals, facilities, forensic facilities. Conducts comprehensive assessment of an applicant’s, social, medical, family, developmental, behavioral, psychological, psychiatric and educational history including clinical observation of behavioral, psychological condition and assessment of adaptive functioning. May answer questions about developmental disabilities, regional center services and eligibility process. May provide referral information for applicable outside community agencies if indicated. Provides written report in a timely fashion. The report will be used to determine eligibility for services as part of interdisciplinary evaluation. Collaboration with Regional Center staff, including physicians, psychologists, social workers. Knowledge of developmental or related disabilities including autism, social service provision, Regional Center (or related agency) practices; basic knowledge of medical, psychological, psychiatric and developmental diagnosis. Skills includes decision making; ability to interpret and communicate complex clinical material; pediatric and adult assessment, , customer service, strong verbal and written communication/ presentation skills. Must work effectively with diverse groups of people. Requires a Master’s degree in a related subject and three years of related professional experience. A current California license, as an Associate clinical social worker (ASW), licensed clinical social worker (LCSW), licensed educational psychologist (LEP), Marriage and Family Therapist (MFT). Travel is required. Valid CDL and reliable transportation, or acceptable substitute, required. Position is an independent contractor, and schedule is variable. Referrals are not guaranteed. No employee benefits are provided. Contractor required having their own professional liability insurance. Mileage for travel is not reimbursed. Contractor is provided a flat fee per assessment. All contract positions are open until filled, unless otherwise noted.

Application:
Please submit a letter of interest and resume to:
Attention: Psychological Services
North Los Angeles County Regional Center
15400 Sherman Way, Suite 170
Van Nuys, CA 91406
Email: hballmaier@nlacrc.org
Fax: (818) 756-6461

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EMPLOYMENT LISTINGS FOR OTHER AGENCIES

Tri Counties Regional Center
>> visit their Web site

Last updated: 8/27/2015 3:35:33 PM